![]() These problems can often have many causes so trying to solve them all in a guide like this would be difficult. As a first step, try uninstalling Skype, restarting your device and reinstalling Skype.If reinstalling Skype doesn’t help, it’s time get the involved. If you can get to a point where you can enter your credentials, carry on to step 4.These can be issues with the way Skype is installed on your device. Check the to make sure Skype services are running normally.If there are no service issues reported on Heartbeat, carry on to step 3.Step 3: Can you get to a point where you’re asked to enter your Skype credentials?There are some issues such as the which might stop you from even trying to enter your Skype username and password.
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